We understand that it can be frustrating, but no need to fret; we're here to assist you with just a few straightforward steps:

  • Submit a support ticket.

  • Describe precisely what happened in the description.

  • Attach the proof of purchase (receipt/invoice) you received from either the Google Play Store or App Store.

  • Ensure you provide your in-game Customer ID in the appropriate field.

Once we receive all the necessary information, we will be more than happy to restore any and all lost items to your game. :)